Recent Posts

There is Hope

1/13/2020 (Permalink)

House Fire House on fire at night.

What happens when your smoke detector goes off in the middle of the night? Well, for most of us, we get up, grab the kids and pets, and then evacuate. At that moment, we aren't thinking about our precious positions, the memories saved in the pictures on your wall. At that moment, all we can think about is getting our family out safely.

Then the shock sets in. You are watching your home burn, and it hits you, the realization of what is happening, and you start to think of everything you had to leave inside. The fire department shows up, puts out the fire, the house is boarded up and you either have to stay with a friend, family member or in a hotel.

The next day you arrive on-site with a restoration team. Feeling a little hopeless as you go through your home seeing the destruction from the fire, not knowing there is still hope. The restoration company is telling you how they can save that old chest your grandmother passed down, or they can restore the pictures on the wall.

Here at SERVPRO of South Albuquerque, we are here to walk with you through those times. We can help pack up the house, taking special care that nothing else gets damaged before we start restoring your home to what it was before the fire. We have special equipment to help remove the smell of smoke from the undamaged parts of the house while we work diligently to give you back your home. And when that day comes, we will greet with smiles as we say Welcome Home.

Check Your HVAC System

1/13/2020 (Permalink)

Dirty HVAC Coils Dirty HVAC Coils

Companies have many reasons to have their air ducts and HVAC systems cleaned on a regular basis. Just some of the benefits business owners would have from scheduling the cleaning is:

  • Creates a cleaner living environment
  • Reduces allergens
  • Can help people breathe easier
  • Removes unpleasant smells
  • Improves airflow efficiency, which can lower energy bills

We've never met a small business owner who does not want to lower their energy bills. Have you? Some businesses even require specific air quality levels, so the only way to keep this within their regulations is to schedule cleaning on a regular basis. 

When is the last time you had your air ducts or HVAC system checked? Give us a call and we'll let you know where you stand. 

Winterizing Your Swamp Cooler

11/13/2019 (Permalink)

Swamp Cooler Winterizing your swamp cooler

We are sure you have noticed the weather has changed, it’s been cold outside. All this means is that it is time to winterize your swamp cooler.

When you winterize your evaporative cooler properly, you prevent the water line from freezing, unnecessary damages from condensation and rust, and heat loss from the vents. Heat loss from your vents alone can save you money on your monthly gas bill. However, when pipes freeze, they burst, which can lead to water damage. So let's make sure you've taken care of your cooler to prevent damage to your home. 

To properly shut down your cooler, follow the below steps:

  1. Disconnect the water line
  2. Drain the water from the base of the cooler
  3. Clean the cooler
  4. Change the evaporative pads
  5. Install a winter cover
  6. Block the vent

Want an additional tip, once you have cleaned the drip pan at the base of the cooler, put a waterproof sealant on it to prevent future leaks. You can also complete the step when Spring comes back around. 

Keep Warm and Stay Safe...Fireplace Preparedness

11/5/2019 (Permalink)

Fireplace Know how to prepare your fireplace

We often use fireplaces during the winter months; however, did you know that there are steps you should take before creating your first fire? Take it from us here at SERVPRO; we have seen too many homes destroyed by not properly preparing your fireplace before the first use of the season. And as much as we love to meet new people, we would rather meet you on happier terms. So, take our advice and follow these steps to keep you, your family, and your home safe this season.

 Traditional Fireplace

  • Clean out the firebox (the pit) from any items left over from last season
  • One the box is cleaned out, check for cracked bricks or damage to the structure
  • Inspect the flue and damper
    • You want to make sure everything is clear and can open
  • Clean your chimney
    • Hire a professional to sweep the chimney at least once a year
  • Inspect your chimney

Gas Fireplace

  • Inspect your fireplace every year
  • Check the glass plate, make sure there are no cracks
  • Turn off the gas at the main valve
    • Test the pilot light and igniter
  • Check any outside vents
    • If there are black marks, it’s time to clean the ceramic logs

Understanding Why Your Sewer Backed Up

6/18/2019 (Permalink)

Clogs and blockages are another common cause of a sewer backup

One important part of a residential sewer cleanup is figuring out why your home was flooded with sewage. Your team of water damage experts at SERVPRO® of South Albuquerque can help you figure out the source of the damage, which helps you create a better repair plan. You can also use this quick guide to learn more about the potential causes.

1. Damaged Pipes

A damaged pipe may allow sewage to leak into your home. If a tree root has cracked open the pipe in your yard, the sewage may fill the ground and travel into the lower levels of your home. In some cases, a pipe in your walls could have burst and unleashed sewer water.

2. Faulty Fixtures

A flooded toilet could also be the source of dirty flood water. While this water may not contain fecal matter, it may still have traces of urine from the bowl of the toilet. A broken or clogged toilet can cause the water to fill your bathroom.

3. Heavy Rainfall

When there's a lot of rain in Albuquerque, the water table level can rise exponentially. This extra water can flood into the city sewer line. When this line reaches its capacity, the water and sewage have to go somewhere. You may not think of a sewer cleanup being tied to a storm, but it does happen when the system gets overloaded.

4. Clogs

Clogs and blockages are another common cause of a sewer backup. The blockage could be located in your plumbing or it could be in the sewer main pipes. No matter where the clog is, it causes the same problem. The sewage leaving your house cannot travel past the clog. The pressure builds up and causes the contents of the pipes to travel backwards into your home.

Sewer doesn't often fill a home, but when it does you need to start sewer cleanup as soon as possible. Understanding the potential cause of your flooding can make creating a repair plan easier.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Sewer Damage Restoration Call SERVPRO® of South Albuquerque Today at (505) 345-4700

Keep the Fire in Your Grill

6/18/2019 (Permalink)

Skills to keep the fire in the grill is needed during this time of the year

Skills to keep the fire in the Grill

The weather is warming up in Albuquerque and you can mentally smell the BBQ food you’re eager to cook outside. Unfortunately, a grill fire can surprise you as something that wasn’t on the menu if you are ill-prepared. Before looking up new recipes or seasonings to try, it’s worth learning the basics of grill safety.

Preparation Is the Key to Prevention

After ensuring the grill’s footing is stable and removing low-hanging tree branches and other flammable items near the grill, it’s time to start your grill the safe and proper way:

Gas grills: Check the connections on both ends of the gas tank to make sure they are tight. After securing the connectors, coat the hose with a 50/50 water and soap solution before turning the grill on while its lid is open. If you witness any bubbles on the soapy hose during this test, immediately turn off the grill and have it serviced because those leaks put you at risk for a grill fire.

Charcoal grills: A charcoal grill should be safely lit only with charcoal starter fluid or a charcoal chimney starter. Using other flammable liquids instead and a fire can get out of hand and cause flare-ups that can spread to your residence or cause BBQ smoke damage.

Meat Temperature Shouldn’t Be the Only Thing Monitored While Cooking

While cooking outside, exercise vigilance by following these tips to prevent a BBQ fire:

• Supervise the grill until it is off
• Turn the grill off if you suddenly smell gas
• Call emergency services if a gas smell doesn’t subside after turning the grill off
• Wear clothing that has no loose or hanging parts that could catch fire
• Keep a fire extinguisher nearby and know how to use it

If Fire Spreads Despite Precaution

Following these tips, most accidents can be prevented. If a grill fire occurs and cannot be contained with an extinguisher, contact your local emergency number. If the fire damages your property, a professional fire restoration company is worth considering to restore your home’s condition and remove any residual smoke smell.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Smoke and Fire Damage Restoration Call SERVPRO® of South Albuquerque Today at (505) 345-4700

How Monsoon Season Can Affect your Home

5/28/2019 (Permalink)

Recent winds caused severe damage to many local homes and businesses

Restoring your Entire Home After a Storm

Natural disasters including monsoons can affect Albuquerque homes and commercial properties with little notice. High winds can damage homes and buildings, uproot trees and blowing dust cause low visibility making travel hazardous. Recent winds caused roof damage on many homes and businesses. SERVPRO® received many calls from homeowners who were dealing with storm damage such as: flooded homes, leaky and damaged roofs, and downed trees causing broken windows. SERVPRO® of South Albuquerque is experienced in installing temporary tarps and boarding up damaged windows and doors to prevent further damage from the coming rain associated with monsoon season.

Preparing for situations that result in flooding your property can help to protect it from the worst of the damages, but often does not prove effective enough to prevent it entirely. From widespread outcomes in your house to localized damages in certain rooms and areas, we have the expertise and equipment designed to restore it efficiently. As a leader in storm and water damage restoration, SERVPRO® of South Albuquerque has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

While it is clear to see the devastating effects of wind and flood damage to your home once you can get your first look at the situation, these visible damages are only the beginning of the impacts that your home has experienced. Finding the right professional restoration company immediately can secure services like our highly-trained technicians can provide in a time where many properties have been affected simultaneously.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Storm Damage Restoration Call SERVPRO® of South Albuquerque Today at (505) 345-4700

Where does Mold Grow in Homes

5/23/2019 (Permalink)

Mold is naturally occurring, and given the right conditions, will find itself a spot in almost any home

Common Places in Your Home to Find Mold Damage

Patches of mold growth are relatively common in homes across the globe. Mold is naturally occurring, and given the right conditions, will find itself a spot in almost any home. That's not to say you should tolerate its presence, and any significant patch of mold should be professionally removed by a business such as SERVPRO® of South Albuquerque as quickly as possible to avoid further growth. In this blog post, we look at some of the more common places where mold can grow.

In the Bathroom
Mold damage in Albuquerque homes often occur in and around its bathrooms. These areas provide the perfect atmosphere for mold growth: significant amounts of water, often with humid air, and dark most hours of the day (when not in use). Mold can form in cabinets, on towels and clothes which are not dried out, on shower curtains, or even on plain wooden walls and floors. Whenever we respond to mold damage in a bathroom, we make sure to inspect the area for extra patches thoroughly.

In the Kitchen

Why mold is often found in cabinets. Inside your cabinets are two sources of water that can become problematic. One is the water supply lines that service your sink. The other is the drainage pipe that takes the used water from your sink to your main drain that exits your house.


Behind Walls and Ceilings
Many mold patches are caused when a pipe leaks or bursts and dampens the wood surrounding it, out of view and inside walls. Here, mold can grow in dark, wet, and warm conditions, and will often do so very rapidly.

In Sheds and On Exteriors
In many cases, mold growth is limited to building exteriors and exterior sheds and garages. These are typically not as well waterproofed as home interiors and can be more prone to soaking. Mold can develop outdoors after a period of unusually heavy rain and storming.

In Pantries and Refrigerators
When food goes rotten, it often grows mold. This mold can then branch out and spread across the surfaces inside of a pantry or refrigerator. Make sure to keep food fresh and sealed to prevent mold contamination in these areas.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Mold Remediation Call SERVPRO® of South Albuquerque Today at (505) 345-4700

Fire Strikes a Commercial Building in Albuquerque

5/20/2019 (Permalink)

A commercial building experienced a fire that left their building full of smoke and soot damage. SERVPRO® of South Albuquerque was called out immediately to assess the damage. When you experience a fire in your home or business, the smoke and water damage from the firefighters' extinguishing efforts will likely cause additional damage. If you experience a fire loss in your home or business, here are some tips to better understand the fire restoration process. 

  1. Emergency Contact 

When you call us, you will be asked questions regarding the fire damage event that will help us respond immediately with the appropriate team, equipment, and resources.

  1. Inspection and Fire Damage Assessment 

SERVPRO® carefully inspects the entire home or business- not just the immediate area. Sometimes, soot and water affect areas that are not always seen. This step is crucial to developing a plan of action. 

  1. Immediate Board-up and Roof Tarp Service 

Fire damage can often compromise windows, walls, and roofs, as seen in the photo of the commercial property. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

  1. Water Removal and Drying (if water is present) 

The water removal process begins almost immediately and removes the majority of the water. Most of the water occurs if pipes melt and leak, or from the firefighters' efforts to extinguish the fire. We use dehumidifiers and air movers to remove the water and complete the drying process

  1. Removal of Smoke and Soot from All Surfaces 

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

  1. Cleaning and Sanitizing 

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire.  We’re also trained to remove several types of odors using industrial air scrubbers and fogging equipment.

  1. Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. SERVPRO® of South Albuquerque has a reconstruction division that focuses solely on getting your home or business back to normal, "Like it never even happened."®

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Fire Damage and Water Damage Restoration Call SERVPRO® of South Albuquerque Today at (505) 345-4700

What To Do After Wooden Floors Get Wet

5/16/2019 (Permalink)

Damaged wooden floor due to water damage

Steps to Take to Preserve Wooden Floors

When your home or business in Albuquerque sustains water damage from a pipe burst or from flooding, wooden floors often get wet as a result. There are several steps you can take to preserve wooden floors.

1. Dry the Surface Quickly

After the flow of water has stopped, removing the water and drying the area is one of the first things you can do to keep your floors from becoming warped. A wet floor can be hazardous to your family, a business’s employees and customers, making the removal of water exceptionally important. Additionally, a wood floor and the sub-floor can absorb water and become swollen if water is left to sit for an extended period.

2. Ensure the Root Cause Is Identified and Fixed

Whether the water damage was caused by a leak, a pipe burst or a broken appliance, it’s important that water does not continue to damage the floors and the surrounding areas. Before you can be certain that further damage won’t occur, you need to identify the source of the water. Once the cause of the flooding has been identified, it’s helpful to fix the leak or the break that caused the issue, and if the issue cannot be fixed immediately, turning off water can be a useful short-term solution.

3. Keep the Area Dry

Even if water is not actively flooding an area in your home or business, your wooden floors still have the potential to become warped. High levels of humidity or wet items that are left on top of floors can increase the likelihood of your floors becoming swollen. Water damage restoration professionals can often assist in keeping your floors consistently dry by using dehumidifiers and other powerful equipment.

A flood or pipe burst doesn’t necessarily mean your home or business’s floors will sustain damage. Quickly drying the floors, finding and fixing the cause of the damage and keeping the area dry can help you protect your wooden floors.

Having a company that can coordinate the whole process from start to finish to make your life easier and gets you back in your home or business faster. “Like it never even happened.”®

If you would like more information on hiring a team experienced in Water Damage Restoration Call SERVPRO® of South Albuquerque Today at (505) 345-4700