Commercial Losses are Personal
When an emergency strikes your home, it can feel like it immobilizes you. Knowing that your homeowner's or renter’s insurance should cover damages and help to replace your contents, can still feel like a violation. Some may argue that for a commercial business to suffer a restoration emergency, it might not feel as personal; but let me tell you, we see it all the time. Working with small businesses, this is their lively hood, so when there is a restoration emergency that shuts down the business it can feel the same as if the loss was to happen in their home.
Earlier this year, we were contracted by a local cookie shop to help pack out the store. Someone ran their vehicle into the front of the building causing major structural damage. After suffering the economic hit, that COVID brought to most businesses, this local shop was now looking at closing their business for several months while the repairs were performed. Yes, insurance is helping cover the cost of the damage to the building, but the uneasy and possible uncertainties that sneak into your mind knowing that your lively hood is placed on hold can feel paralyzing. You depend on the contractors involved to care for your items as if they were their own. That the contractor will do their best to prevent delays and to provide the highest level of service.
At SERVPRO® are motto is “Like it never even happened.” This is our goal for each and every one of our customers. Although we are only helping with the pack out and pack back, in this case, we are standing with this local business owner in hopes that she feels as our motto says when everything is said and done.