Recent Posts

Collecting Mold Samples

10/14/2021 (Permalink)

Green rubber duct next to a mold sample Mold Collection

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects.  

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact a SERVPRO Franchise Professional for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

If you have a mold problem in your home or business, your primary focus should be safety:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

Have a Mold Problem? Call Today us today! 505. 345. 4700

Gold Star Joe!

10/14/2021 (Permalink)

Gentlemen standing in front of a tree in a SERVPRO uniform Field Leader - Joe

We would like to introduce you to this month's gold star employee at SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque.


Joe has been in this industry for over 20 years with experience in reconstruction, water, mold, fire, and cleanings around the board. He knows it all!

Certified in Odor Control, Water Damage Restoration, Carpet Repair and Installation, Blood Born Pathogens, and Trauma Scene Clean Up.

We sure are blessed to have you as a leader on our team! 

When we receive reviews online, Joe, is always mentioned when assigned to those jobs. He has such a personable attitude that you'd think you have known each other for years and years. His experience in customer service really shows day in and day out. 

ABQ International Balloon Fiesta 2021

10/13/2021 (Permalink)

Green rubber duck in front of an array of hot air balloons 2021 International Balloon Fiesta

We had the honor of being apart of this year's Albuquerque International Balloon Fiesta.

I, Lineh, was able to see my home from a different prospective. I flew higher then I ever have before. I was up, up and away for the day. 

I was able to see all the residential and commercial businesses that we have restored and made "Like it never even happened."

I am looking to make this a yearly experience and get our SERVPRO team to even go up in the air with me. It's an experience that every NM native should experience. 

While in the air, I had a thought. How amazing would it be to see a SERVPRO balloon in next year's Mass Ascension? This will be my goal to get SERVPRO in the air. 

Dilemma with mold due to water damage

10/13/2021 (Permalink)

Mold on drywall Drywall Mold

Talk about a dilemma when you come home to your house flooded with wet carpets and possible dry wall damage to also find out that mold existed in your walls. 

Depending on the coverage of your insurance, mold, may not be covered for remediation or extraction. 

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

  1. Emergency Contact - SERVPRO of South Albuquerque (505) 345-4700
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Stay COVID safe!

10/13/2021 (Permalink)

A classroom style set up with workers in PPE cleaning high touched areas SERVPRO Clean

With COVID cases on the rise once again, our team at SERVPRO of South Albuquerque wants to ensure that your home and office are as safe as possible for yourself, your employees and your family. 

We Are Coronavirus Cleaning Services and Biohazard Experts - Here to Help® and Ready to Respond

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

Tips and Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues. In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement. To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting air conditioning

At The Office

    • Stop shaking hands – use other noncontact methods of greeting
    • Use videoconferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

Hi, I'm Lineh!

10/13/2021 (Permalink)

Green rubber duck sitting on top of a SERVPRO Van New Mexico Sunset are the best!

Hi, I'm Lineh! SERVPRO of Rio Rancho/Sandoval County & SERVPRO of South Albuquerque ducky AKA the best mascot to ever enter the SERVPRO Industry. Stay tuned and join me in local fun, arts, jobs and adventures here in Albuquerque, New Mexico and surrounding areas. 

My main goal is to keep you updated on everything SERVPRO.

We are proud to be an active member of this community. We are locally owned and operated, so we’re already nearby and ready to help NM residents and business owners with any size cleaning or restoration emergencies.

Our team is available 24-7 and ready to provide exceptional service for your food service restoration needs. Hood cleanings, Duct cleaning, Kitchen deep cleanings, Carpet & Upholstery cleaning, & COVID preventive cleanings.  

Until the next adventure!

All the best, Lineh!

Congratulations Tonya and Sam!

6/24/2021 (Permalink)

Man and woman Sam Ruyle and Tonya Smith, Owners

We are excited to announce Tonya Smith and Samuel Ruyle as the new owners of SERVPRO® of Rio Rancho/Sandoval County and SERVPRO® of South Albuquerque!

Although new to the role of owner, Tonya is a familiar face around the office. Joining the SERVPRO® family in 2016 as the Commercial Business Development Manager and working her way to the role of General Manager in 2019. Tonya has always displayed a passion for the restoration industry, which shows in her leadership and ever-growing knowledge of the industry.

Sam, although new to the industry, is excited to get learn more about our work and contribute his knowledge of law to how we can better protect our customers, clients, and team members.

Tonya and Sam’s ultimate goal is to carry on the mission of SERVPRO® to develop a team of quality people who focus on excellent service, fairness, and mutual respect.

Commercial Losses are Personal

6/24/2021 (Permalink)

Sign saying temporarily closed Closed for now...not forever

When an emergency strikes your home, it can feel like it immobilizes you. Knowing that your homeowner's or renter’s insurance should cover damages and help to replace your contents, can still feel like a violation. Some may argue that for a commercial business to suffer a restoration emergency, it might not feel as personal; but let me tell you, we see it all the time. Working with small businesses, this is their lively hood, so when there is a restoration emergency that shuts down the business it can feel the same as if the loss was to happen in their home.

Earlier this year, we were contracted by a local cookie shop to help pack out the store. Someone ran their vehicle into the front of the building causing major structural damage. After suffering the economic hit, that COVID brought to most businesses, this local shop was now looking at closing their business for several months while the repairs were performed. Yes, insurance is helping cover the cost of the damage to the building, but the uneasy and possible uncertainties that sneak into your mind knowing that your lively hood is placed on hold can feel paralyzing. You depend on the contractors involved to care for your items as if they were their own. That the contractor will do their best to prevent delays and to provide the highest level of service.

At SERVPRO® are motto is “Like it never even happened.” This is our goal for each and every one of our customers. Although we are only helping with the pack out and pack back, in this case, we are standing with this local business owner in hopes that she feels as our motto says when everything is said and done.

Firework Safety

6/24/2021 (Permalink)

fireworks in a street Neighborhood firework show

With the 4th of July right around the corner, we wanted to touch on firework safety. Last year, even during state shutdowns, there were more fireworks set off within the city due to the lack of city-funded shows and activity restrictions. However, when individuals take to having their own fireworks with varying sizes of displays, more fire risks are created.

Here are a few tips to help keep your home, family, and neighborhood safe during this year’s 4th of July celebrations:

  • Follow your city and state guidelines for fireworks to what kind you can enjoy from home.
  • Keep buckets of water or a water hose connected to a spigot nearby.
  • Rake your yard and clean up around your property to remove any flammable objects.
  • Do not try to relight or reuse misfired fireworks.
  • Never light fireworks inside
  • It is best to set them as far away from structures or other flammable items before lighting.
  • Soak all fireworks in a bucket of water before disposing of the container.

Why the cold shoulder 2021?

2/16/2021 (Permalink)

Here to help

The weather we are experiencing this week is crazy, not just here but across the nation. I remember checking the temperature Sunday and reading that it was going to feel like -9 degrees. Seriously!? Did 2020 not bring enough chaos? 2021 really needed to start the year off this way? I feel like 2021 is trying to give us the “cold shoulder”, or maybe it is trying to freeze everything so we can start the year off fresh and new.

In the meantime, how are we supposed to protect homes and businesses from potential problems caused by the freezing weather we are experiencing this week? First and foremost, keep your heat on. Sometimes, this is all that is needed, but other times not so much. Open your cabinet doors near the pipes so the heat can reach the pipes and turn your faucets on to a small drip to keep the water flowing.

Now even with these tips, sometimes your water lines will still break. So, what should you do when that happens? Well, you call us. Our crews are IICRC certified in water restoration, as well as other certifications, which means we have been taught by the best in the industry, we know and follow industry standards that your insurance company requires. So trust in the name you know when it comes to your water restoration needs.

Until Next Time,

Your SERVPRO Marketing Gal