Recent Posts

Selecting a Restoration Company

6/22/2020 (Permalink)

Professional Restoration Company SERVPRO the Professional Restoration Company

For some communities, there are several options when it comes to selecting a restoration company. It seems as simple as going to Google and picking the first one that comes up on the search. However, just because it is first, does not always mean that it is the best company for you. Understanding that it can be challenging to decide who to go with when a disaster hits, so preparing for the unexpected is often best.

Here are some tips when it comes to choosing the right restoration company for you, whether you have time to plan, or during a disaster.

  1. Call your insurance company to see if they have a preferred company
  2. Ask your friends if they have had to call someone out before
  3. Look at reviews
  4. Look to see what certifications and affiliations are listed on the company website

For commercial buildings:

  1. When calling a restoration company ask them what other commercial clients they have
  2. Ask for references
  3. Find out what their process is
  4. See if they can handle all services needed

It is always best to have a plan, so when disaster strikes, you can feel more at ease knowing you were prepared. Check out our blog on Emergency Ready Plans for more information on preparedness.

Emergency Ready Profile, do you have yours?

6/11/2020 (Permalink)

Are you ready? Are you ready?

The best way to reduce business interruption following a disaster is to plan for it now. Did you know that more than 50% of businesses never open after a major disaster? Although, New Mexico does not often have major natural disasters like tornadoes, hurricanes, or earthquakes. However, we do experience fires and floods; and not to mention all the unnatural disasters that could happen.

So how can businesses plan for a disaster? The easiest way is to have an Emergency Ready Profile®. With SERVPRO® of South Albuquerque, these plans are completely free. It is our way to help our commercial customers have proper plans in place.

The process of creating an ERP

  • Contact our SERVPRO® of South Albuquerque Team
  • Schedule a time for a representative to come walk the property
  • A representative will ask some questions and take pictures of the property
  • A representative will then compile everything in a folder for your office
  • And most importantly it’s free

A service that is beneficial for your company at no charge. Seems pretty simple right? Just ask yourself, are you ready for whatever happens when disaster strikes? If not give us a call so we can give you peace of mind, 505-345-4700.

Monsoon Season is Upon Us

6/3/2020 (Permalink)

Storms over the city Storms over the city

Monsoon season is fast approaching, and we have learned anything from this year, is to expect the unexpected. Don’t you agree? Now some monsoon seasons have been kind to us, while for those of us who have lived here longer, we have seen what they can do when they come in with a vengeance. A motto to live by is one from Benjamin Franklin, “failing to plan is planning to fail.” So, let us get a plan in place just in case the rain decides to come inside this year.

  • If you live in an area that is prone to flooding, by some sandbags and keep them around, if storms are predicted, then set them up outside the doors to try and prevent the water from coming inside.
  • Place towels on the inside of the window seals.
  • Have a few extra buckets, large pots, or bowls around in case there is a leak from the roof.

What happens if water gets in the house? There are several steps you can take to help prevent extensive damage to your personal items. However, there are also things you need to be aware of to keep you and your family safe.

  • If the water is minimal, get towels to wipe up areas or use a mop.
  • Remove any books, magazines, or other colored items from wet carpet to prevent staining.
  • If there is standing water, do not enter the room where electrical shock hazards may exist.
  • Contact your insurance company so they can help assess the damage and to see if they will cover any damage caused by the water.
  • Contact your local restoration company to help dry out your home and restore it to the way it was before the damage

Most importantly, be aware of the affected areas, and if the water looks dirty or has mud or other debris, completely avoid entering that area.

Back to Work

6/3/2020 (Permalink)

Back to Work Back to Work

This week our city and state are starting to reopen a little more. As we look back at these last ten weeks, it just seems so unreal for everyone, including the essential workers. For us, our technicians still had to report to the office due to the line of work we perform; however, most of our office staff and marketing team has been working from home since the middle of March. And even though we are all starting to return to the office, it still is not back to normal yet. We have strict procedures to maintain everyone’s safety. Since our field technicians are often called out to provide cleaning services for commercial buildings with confirmed cases of COVID-19, we have set up containment and clean areas to ensure we all stay healthy.

For our marketing team, the social birds of our family, not being able to meet with our customers face-to-face, has been one of the toughest transitions. As a work family, some of the toughest changes have been not being allowed to gather as a team, with no breakfast meetings, no celebration gatherings, nothing. And as much as we want things to go back to normal quickly, we understand we must be safe as we move forward to prevent going backward. But we can plan, plan for future celebrations, team meetings without Zoom, lunch meetings with clients, trade shows, and golf tournaments. So although times seem odd and out of place, we remain hopeful and look forward to things returning to normal, regardless if we have a new normal to abide by or if everything returns to the way it was.

What has been the toughest part of all this for you? And what do you look forward to the most when returning to a standard work schedule?

Safe Re-Openings

6/2/2020 (Permalink)

Crew preparing to clean Crew preparing to clean a building for COVID-19

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of South Albuquerque, 505-345-4700

It's time to break out the Grill

5/6/2020 (Permalink)

Grill Safety Fire Safety

Summer is fast approaching, which means more and more people will start to grill outside even more so during our current pandemic. As we are all safe at home, setting up the grill and fixing some steaks sounds like a perfect way to spend an evening outside. Although some might not recognize the risks of fire to your home, there are. Follow these tips to keep your home and family safe while cooking outside.

  • Make sure the grill is away from any structure.
  • Place the grill on flat, stable ground or surface
  • If it is a new grill, make sure it was correctly assembled.
  • If it is an older grill, and it is the first time you are using it for the season, check for structural damage.
  • For propane grills, make sure there are no leaks and that the propane tank is attached correctly.
    • With that, when you are done with propane tanks, please dispose of them properly.
  • For Charcoal grills, do not overuse starter fluid.
  • Always clean the grill before or after each use to prevent build-up.

Other things to keep in mind while grilling:

  • What out for small children who might be running around the grill.
  • Be aware of the clothing you are wearing

There is Hope

1/13/2020 (Permalink)

House Fire House on fire at night.

What happens when your smoke detector goes off in the middle of the night? Well, for most of us, we get up, grab the kids and pets, and then evacuate. At that moment, we aren't thinking about our precious positions, the memories saved in the pictures on your wall. At that moment, all we can think about is getting our family out safely.

Then the shock sets in. You are watching your home burn, and it hits you, the realization of what is happening, and you start to think of everything you had to leave inside. The fire department shows up, puts out the fire, the house is boarded up and you either have to stay with a friend, family member or in a hotel.

The next day you arrive on-site with a restoration team. Feeling a little hopeless as you go through your home seeing the destruction from the fire, not knowing there is still hope. The restoration company is telling you how they can save that old chest your grandmother passed down, or they can restore the pictures on the wall.

Here at SERVPRO of South Albuquerque, we are here to walk with you through those times. We can help pack up the house, taking special care that nothing else gets damaged before we start restoring your home to what it was before the fire. We have special equipment to help remove the smell of smoke from the undamaged parts of the house while we work diligently to give you back your home. And when that day comes, we will greet with smiles as we say Welcome Home.

Check Your HVAC System

1/13/2020 (Permalink)

Dirty HVAC Coils Dirty HVAC Coils

Companies have many reasons to have their air ducts and HVAC systems cleaned on a regular basis. Just some of the benefits business owners would have from scheduling the cleaning is:

  • Creates a cleaner living environment
  • Reduces allergens
  • Can help people breathe easier
  • Removes unpleasant smells
  • Improves airflow efficiency, which can lower energy bills

We've never met a small business owner who does not want to lower their energy bills. Have you? Some businesses even require specific air quality levels, so the only way to keep this within their regulations is to schedule cleaning on a regular basis. 

When is the last time you had your air ducts or HVAC system checked? Give us a call and we'll let you know where you stand. 

Winterizing Your Swamp Cooler

11/13/2019 (Permalink)

Swamp Cooler Winterizing your swamp cooler

We are sure you have noticed the weather has changed, it’s been cold outside. All this means is that it is time to winterize your swamp cooler.

When you winterize your evaporative cooler properly, you prevent the water line from freezing, unnecessary damages from condensation and rust, and heat loss from the vents. Heat loss from your vents alone can save you money on your monthly gas bill. However, when pipes freeze, they burst, which can lead to water damage. So let's make sure you've taken care of your cooler to prevent damage to your home. 

To properly shut down your cooler, follow the below steps:

  1. Disconnect the water line
  2. Drain the water from the base of the cooler
  3. Clean the cooler
  4. Change the evaporative pads
  5. Install a winter cover
  6. Block the vent

Want an additional tip, once you have cleaned the drip pan at the base of the cooler, put a waterproof sealant on it to prevent future leaks. You can also complete the step when Spring comes back around. 

Keep Warm and Stay Safe...Fireplace Preparedness

11/5/2019 (Permalink)

Fireplace Know how to prepare your fireplace

We often use fireplaces during the winter months; however, did you know that there are steps you should take before creating your first fire? Take it from us here at SERVPRO; we have seen too many homes destroyed by not properly preparing your fireplace before the first use of the season. And as much as we love to meet new people, we would rather meet you on happier terms. So, take our advice and follow these steps to keep you, your family, and your home safe this season.

 Traditional Fireplace

  • Clean out the firebox (the pit) from any items left over from last season
  • One the box is cleaned out, check for cracked bricks or damage to the structure
  • Inspect the flue and damper
    • You want to make sure everything is clear and can open
  • Clean your chimney
    • Hire a professional to sweep the chimney at least once a year
  • Inspect your chimney

Gas Fireplace

  • Inspect your fireplace every year
  • Check the glass plate, make sure there are no cracks
  • Turn off the gas at the main valve
    • Test the pilot light and igniter
  • Check any outside vents
    • If there are black marks, it’s time to clean the ceramic logs