Recent Posts

ONE Year SERVPRO of Rio Rancho, Sandoval County & South Albuquerque Celebration

6/28/2022 (Permalink)

One year Celebration with owner photo Happy One Year Celebration

One year ago today SERVPRO OF SOUTH ALBUQUERQUE & SERVPRO OF RIO RANCHO AND SANDOVAL COUNTY was signed under new ownership. Building a strong, knowledgeable, dedicated team and being awarded Top 50 Franchise in the region, we are growing everyday. Join us in recognizing our amazing employees and leadership. #1YearCelebrations #FireWaterRestoration Tonya Smith, Former Marketing Manager, paved her way working and gaining knowledge in the company and in the industry to fulfill her goals of owning her own franchise and to make it even better she bought TWO!  Now, Owner/General Manager Tonya Smith, is developing a team to take over Albuquerque, Rio Rancho and surrounding areas. With Office manager, Michelle Archuleta and Production Crew Lead Manager, Anthony Garza, we are ensuring SERVPRO green is well known and used state wide.  Stop by the office or give us a call - Lets work together to make NM Clean! 

SERVPRO of Rio Rancho/Sandoval County & South Albuquerque Readily Available

6/27/2022 (Permalink)

Green screen with Why Servpro written in the middle Why SERVPRO?

By definition, Readily Available, means able to be used or obtained quickly and easily.That is what we strive for here at SERVPRO of South Albuquerque & SERVPRO of Rio Rancho and Sandoval County.

Our phone lines are "readily available" twenty four hours a day, seven days a week. Although our team might not be in the office, a designated on-call technician is scheduled weekly to ensure that you will be taken care of.

Sadly, when disaster hits it not during normal business hours. Night time, early mornings, holidays, it has no specific time.

Give us a call, our on call tech will get more information from you such as level of damage, safety hazards, insurance information.

Level of damage and safety hazard are the most important to determine if our team needs to arrive within the hour or perform the clean up at a more convenient time for yourself and not cut into your sleep.

Late Night Calls!

6/27/2022 (Permalink)

Broken glass doorway Before & After Broken Class Board Up

One of the worst calls that you can receive at night as a business owner is that property damage has been done overnight by vandals or thief's to your property. 

This was the case for one of our customers. 

Broken glass to the entry door that lead all through the showroom hallway. Damage was done by a passerby that threw multiple bricks throw the glass doorway. Little shards of glass were everywhere, inside and outside, the property. Although glass can be swept up, you don't always get it 100%. 

SERVPRO of Rio Rancho/Sandoval County and SERVPRO of South Albuquerque has the high tech equipment needed to ensure 100% clean up. We also have the means to board up the damage until re installment is completed.   

SERVPRO of South Albuquerque COVID Cleanings

2/16/2022 (Permalink)

Employee in PPE outfit cleaning an office desk COVID Cleaning by SERVPRO of South Albuqueque

COVID-19

We all didn't expect to have this pandemic go on as long as it has and I am sure we are all ready for it to come to an end. 

But with rising numbers and everyday being unknown, SERVPRO of Rio Rancho & Sandoval County want to make you feel at ease. We provide preventive and confirmed COVID cleanings 24-7. 

We work around the clock to ensure that there is no disruption to your business or your home. 

When you see that a business has been Certified: SERVPRO® Cleaned, you can be confident it’s been cleaned using the processes and procedures used by SERVPRO for biohazard remediation for more than 50 years.

Contact our office today to receive a free estimate (505) 891.2345 

Ozone!

11/25/2021 (Permalink)

Ozone set in place The higher the ozone, the more it deodorize.

We are back to our Fire Job that we previously talked about on last weeks blog. 

This week we are discussing some of the equipment that is super important to our jobs. 

Ozones!

Ozones are used to oxidize organic odors such as smoke, pet odors, mildew, organic pollutants and more without chemicals. 

HOW IT WORKS:
A transformer shoots several thousand volts of
electricity through a reactor, causing the atom of a
water molecule to change from an O2 molecule to a
very unstable O3 molecule. The extra O molecule
then attaches itself to a contaminant, actually
alternating its structure. The remaining O2 molecule
becomes stable once again.

Once we dry the area fully we recommend removing any living things.

We then set the unit as high as possible since ozone is
heavier than air and will fall. We also set up an air
mover to help circulate the ozone.

Sealing the room to prevent dissipation to areas that do not need to
be deodorized.

Lastly, we plug in the machine, set the timer, and switch the power button on.

Once complete, we ventilate the area thoroughly.

 We will update you more on the progress next week!

Disaster preparation

11/25/2021 (Permalink)

Bucket of items that are listed above Disaster preparation Kit

This year has proven to be a roller coaster of crazy so if you do not have a disaster preparedness kit ready for you home, you can follow these steps to make sure you are ready when disaster strikes.

What should be in your Disaster Kit?

Battery-operated radio and flashlight

Plenty of batteriesPortable phone charges, with full charges

Food and water for at least a few days (make sure you account for the number of people in your household)

Non-electric can opener

First aid kit

Essential medicines (it’s also good to have a list of essential medicines)

Extra clothing and blankets

Hand Sanitizer

Fire Extinguisher

Matches in a waterproof container

Small tool kit

Rope

Duct Tape

Copies of personal documents, such as ID or passport (this is if you are unable to access or reach your original documents)

Family and emergency contact information printed out

Extra cash

Paper map of the area (this is good to have on hand if you cannot access the map app on your phone or if you do not have access to your phone)

Permanent marker

Expert Level Cleaning Services

11/23/2021 (Permalink)

SERVPRO team member dressed in PPE Here to help!

Here to Help® and Ready to RespondAbout Coronavirus

Beginning in 2020, The Centers for Disease Control and Prevention responded to an outbreak of a respiratory disease caused by a new coronavirus that was first detected in China and spread internationally. While the virus is termed coronavirus, the sickness that results after infection is termed COVID-19.

COVID-19 was declared a pandemic, which is a global outbreak of a disease.

Expert Level Cleaning Services

SERVPRO® franchise professionals are uniquely prepared to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. Our professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

Have a Plan!

11/19/2021 (Permalink)

SERVPRO logo with green background SERVPRO Strong

For some communities, there are several options when it comes to selecting a restoration company. It seems as simple as going to Google and picking the first one that comes up on the search. However, just because it is first, does not always mean that it is the best company for you. Understanding that it can be challenging to decide who to go with when a disaster hits, so preparing for the unexpected is often best.

Here are some tips when it comes to choosing the right restoration company for you, whether you have time to plan, or during a disaster.

Call your insurance company to see if they have a preferred companyAsk your friends if they have had to call someone out beforeLook at reviewsLook to see what certifications and affiliations are listed on the company website

For commercial buildings:

When calling a restoration company ask them what other commercial clients they haveAsk for referencesFind out what their process is see if they can handle all services needed

It is always best to have a plan, so when disaster strikes, you can feel more at ease knowing you were prepared. Check out our blog on Emergency Ready Plans for more information on preparedness.

#1 Insurance Loss

11/19/2021 (Permalink)

Step to mitigate water damage We got you covered!

WATER! 

Water damage is the most common - and costly - homeowner claim year round. 

Below are some common causes to look out for:

Standing Water in outdoor hoses - Standing water can freeze in your hose and an ice block can can occur within the pipes and burst. Here in Albuquerque, be sure to disconnect all hoses in the fall to be prepared for winter time. 

Know where your water main is! We also recommended to shut off your water main while out of town for a long period of time. 

Check your appliances regularly for leaks - Especially paying close attention to washing machines, refrigerators, and hot water heaters. If leaks are found, fix the leaks as soon as possible.

Lastly, inspect your roof before monsoon season. Damage roof leads to leaks which can lead to devastating water damage inside your home but not only water damage, the leak can find its way to electrical outlets or cords causing a fire. 

Stay proactive and prepared. Should you need us, we are here to help! 24 hours, 7 days a week!

A day in a fire job life

11/17/2021 (Permalink)

Fire damage in a kitchen Major damage in the kitchen

When arriving on site before entering the Client's home, our team noticed a heavy smoke and odor smell.

When walking into home and in living room our team noticed heavy soot damage on ceiling, walls and contents proceeding forward into dining room noticing complete ceiling chard and fixtures damage as well as approximately 50% of upper walls affected all contents with heavy soot.

We recommended injector dry floormat system for hardwood floor as our client wanted to salvage the flooring.

100% of kitchen was affected and we recommended full gut and replacement of all contents materials in kitchen.

Foam built-in 30s with plaster walls will need asbestos sampling in kitchen of drywall and plaster as well as double layer vinyl flooring. Free falling debris in kitchen ceiling as well.  

Stay tuned for more details on this job!